Frequently Asked Questions
Everything you need to know about shopping with Kashkha
What is the standard delivery time for orders?
Domestic orders are typically delivered within 3-5 business days, while international shipping may take 7-10 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 14-day return policy for most items. Products must be unworn, unwashed, and include all original tags and packaging to be eligible for a full refund or exchange.
How do I know which size will fit me best?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for every garment to help you find the perfect fit based on your body dimensions.
Do you offer international shipping?
Yes, Kashkha ships to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on the destination country.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Apple Pay and Google Pay.
How should I care for my Kashkha garments?
To maintain the quality of our fabrics, we recommend following the care label instructions inside each garment. Most of our delicate pieces require hand washing or a gentle machine cycle in cold water.